Creating a Coaching Culture to Reskill, Cross-Skill, and Upskill Your Workforce

CONNECT 4 – Peer Training and Coaching

Enormous learning and development challenges are facing leaders and employees as business closures are lifted and demands return. Reskilling, cross skilling, and upskilling workers to fill gaps has grown as a priority for all organizations.  Peer Coaching and Training to help others, (including remote employees) learn skills and develop capabilities, has become essential to the survival and future success of your organization. This breakthrough course offers the 7 basics of peer coaching to help your employees create meaningful collaboration, accelerate knowledge transfer, and stay positive and focused in the process. DISC Behavioral Styles Assessment included.

Course Details:


Audience/Who Should Attend:


  • L&D Professionals, HR VP’s, Directors, Managers, Department Heads
  • Trainers/Peer Coaches

Course Purchase Options


Blended Learning Course:
  • Session Course Total (17.5 hours)
  • Connect Foundation Course (2.5 Hours) PLUS 6 (2.5 Hour) Virtual Workshops:
  • Connect Foundation – Who You Are; How You See Others – Taking Inventory of Your Behavioral Style
  • Introducing Peer Training & Coaching – The Keys to Success
      • What is Peer Coaching and Why is it Important?
      • The Role of the Design Team/Trainer/Coach/Supervisor/Champion
      • 7 Steps to a Dynamic Peer Coaching and Training Program
      • Planning the program’s purpose and design -Relevance and Top-Level Support
      • Facilitating a joint orientation to include teachers, coaches, supervisors, design team
      • Identifying potential peer trainers/coaches/students/design team
      • Matching peers
      • Providing training and tools for trainer/coaches
      • Implementing Action Plans and Agreements
      • Evaluating and Tracking Progress
    • Plan Your Program, Purpose, and Design
      • Setting Program Objectives that are relevant to organizational needs
      • Targeting key skills for development
      • The Success Triangle
      • Clarifying Time Commitments
      • Practical Examples
    • Identifying Types of Learning Experiences
      • Launching a Joint Orientation Event
      • Identifying, Matching, and Selecting Peer Coaches/Trainers
      • Geographic Separation Factors
      • Designing Your Marketing Plan
      • Maintaining Accountability & Commitment
      • Evaluating and Tracking Progress
      • Trouble Shooting & Support
    • Dynamic Coaching/Training Skills 
      • The Ideal Coach/Trainer/Student
      • Logistics
      • Building trust & rapport
      • Clarifying roles and responsibilities
      • Addressing plans and agreements
      • Norms & Ground Rules
    • Dynamic Coaching/ Training Skills (Cont.)
      • Inspiring Motivation
      • Active Listening and Strategic Questioning
      • Encouraging Others to Think vs. Giving Advice
      • Dynamic Coaching /Training Skills (Cont.)
      • Learning from Experience – The Foundation of Skill Building
      • Giving Productive Feedback 
      • Encouragement that Energizes
      • End of Program Celebration & Evaluation