Lesson 1 – Quiz – Connect 4- Effective Communication

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Question 1 of 5

1. Question
What definition of an organization is most relevant to understanding its culture?
- A group of people working toward the same mission
- A business enterprise or non-profit company that produces products and/or services
- A network of conversations
- A structure of multiple teams performing different tasks to achieve socially positive goals
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Question 2 of 5

2. Question
What is the primary focus of communication in effective organizations?
- Discussions are open, with everyone having the opportunity to contribute
- Everyone in the organization should be “speaking the same language”
- Communications are tightly controlled so that everyone is committed to final decisions
- Conversations are focused on work-related areas
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Question 3 of 5

3. Question
In effective organizations, managers are:
- Focusing on measurable results
- Ultimately responsible for making sure people on their staff are doing their job
- Setting long-range strategy for achieving the goals of their departments
- Making sure their departments are coordinating with other departments
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Question 4 of 5

4. Question
When you think about the real definition of culture, it is:
- Making sure there is sufficient diversity so that all points of view are considered
- How we really do things around here
- Assuring everyone in the organization is speaking with one voice, working toward the same goal
- Making sure that the level of conversation kept at a high level, with no gossip or blaming of others
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Question 5 of 5

5. Question
In typical organizations:
- 80%-90% of conversations are spent on time wasting distractions
- Most conversation is work-focused and productive
- The time spent on productive conversation and non-productive conversation is about 50-50
- At the highest organizational levels, conversation is focused on measurable results
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Lesson 1 – Quiz

Lesson 1 – Quiz

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